Help & Support

Find quick answers below, or reach out to our team — we’re here to help.

Frequently asked questions

How do I upload my medical records?
Go to the Medical Locker from your dashboard, tap “Upload”, and select a photo or PDF. Your records are encrypted the moment they’re uploaded.
How do I book an appointment?
Open the Doctors section, choose a doctor, pick an available slot, and confirm. You’ll get a reminder before the appointment.
Can I add my family members?
Yes. From your profile, open Family Members and add each person. You can manage records and appointments for everyone in one place.
Is my data really private?
Absolutely. Your records are encrypted and only visible to you and the people you explicitly share them with. See our Data Security page for details.
How do I delete my account?
Open Privacy & Security settings and choose “Delete account”. This permanently removes your data and cannot be undone.